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5 Tips for Small Business Owners Chasing Down Unpaid Invoices

Whether you are chasing a customer who has not paid their invoice or you have an unpaid customer, here are 5 tips to help with the recovery process.

Marc Forbes

1. First, get together all of the documentation. This includes the invoice, your terms and conditions and any other correspondence you might have had with the person or company. 


2. Second, follow up with an email to your client letting them know that they haven't yet paid their invoice. 


3. Third, if they still refuse to pay after a significant amount of back and forth communication, it's time for legal action. 


4 + 5. Steps four and five vary depending on what type of business you are running and what legal options exist in your state or country - but generally, it will involve contacting a lawyer who is experienced in this area of law.


Now one way you can help alleviate the issues related to outstanding invoices is to use a reminder system. Setting up reminders for your outstanding invoices is an easy way to ensure you’re not forgetting about them. You can set up email reminders or use a system like Bunya, which will automatically track when an invoice is overdue and send you notifications accordingly.


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